Terms & Conditions

Governing your access to and use of Operia.pro and Operia.cloud, including subscriptions, payments, data handling, and legal rights.

Operia.pro & Operia.cloud
Effective Date: 04/21/2026

These Terms & Conditions (“Terms”) govern access to and use of the websites Operia.pro (the “Website”) and Operia.cloud (the “Platform” or “Modular Business Suite”), collectively referred to as the “Services,” operated by Lumina Digital LLC, located at 2810 N Church St, Wilmington, Delaware 19802, United States (“Company,” “we,” “us,” or “our”).

By accessing, browsing, or using any part of the Services, you (“User,” “you,” or “your”) acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree, you must not access or use the Services.

1. Scope of Services

Operia.pro serves as the official website and entry point for information, onboarding, and commercial interactions. Operia.cloud provides a cloud-based Modular Business Suite, including but not limited to CRM, Sales, Creator OS, Marketing, Digital Contracting, Subscription Management, and related enterprise tools. The Company reserves the right to modify, expand, or discontinue any feature, module, or functionality at its sole discretion, with or without prior notice.

2. Eligibility and Legal Capacity

By using the Services, you represent and warrant that you are at least eighteen (18) years of age and possess the legal authority to enter into binding agreements under applicable laws in the United States and your jurisdiction of residence.

3. Account Registration and Accuracy

To access certain features, you must create an account and provide accurate, complete, and current information. You agree to maintain and promptly update your information. Any false, misleading, or incomplete information may result in suspension or termination of your account.

4. Account Security and Responsibility

You are solely responsible for safeguarding your login credentials and for all activities conducted under your account. You agree to notify the Company immediately of any unauthorized access or security breach. The Company shall not be liable for losses arising from unauthorized account use.

5. Subscription-Based Access

Access to Operia.cloud and certain features of the Services is provided on a subscription basis and requires an active paid plan. Available subscription tiers, pricing, and included functionalities are defined at the time of purchase or contract execution and may vary depending on the selected plan.

The Company reserves the right to modify available plans or features over time, provided that any active subscription will continue under the agreed terms for the current billing period.

6. Billing Cycle and Subscription Start

The subscription period begins on the date of execution of the sales contract with an authorized Company representative. Billing recurs automatically on a monthly basis on the same calendar day (e.g., a subscription started on April 15 will renew on the 15th of each subsequent month). If a given month does not contain the corresponding day, billing may occur on the last available day of that month.

7. Payment Terms

All subscription fees are charged in advance using approved payment methods. By subscribing, you authorize the Company to automatically charge the applicable fees at each billing cycle unless the subscription is canceled prior to renewal.

You are responsible for ensuring that payment details are accurate and up to date. Failure to process payment may result in service interruption or suspension in accordance with these Terms.

8. Entire Agreement

These Terms, together with any referenced policies (including the Privacy & Security Policy) and any applicable subscription or service agreements, constitute the entire agreement between you and the Company regarding your use of the Services. They supersede all prior or contemporaneous agreements, communications, or understandings, whether written or oral, relating to the subject matter herein.

No modification or amendment to these Terms shall be binding unless made in accordance with the provisions set forth herein.

9. Cancellation Policy

You may cancel your subscription at any time through your account settings or by contacting support. Upon cancellation:

Your subscription will remain active until the end of the current billing period

No further charges will be applied after the expiration of the active cycle

No refunds will be issued for any remaining period

10. Failed Payments and Grace Period

In the event of a failed or missed payment, the Company will provide a grace period of ten (10) calendar days to complete the payment. During this period, access to the Services may be limited at the Company’s discretion.

11. Suspension and Termination for Non-Payment

If payment is not received within the 10-day grace period:

The account may be suspended without further notice

Continued non-payment may result in permanent termination

12. Data Deletion Policy

Upon termination due to non-payment:

All data associated with the account may be permanently deleted

Data recovery is not guaranteed and may not be possible

13. No Liability for Data Loss

You acknowledge and agree that the Company shall not be liable for any loss, deletion, corruption, or inaccessibility of data, regardless of cause. This includes, without limitation, data loss resulting from account suspension, termination, non-payment, system failures, third-party disruptions, or unauthorized access.

The Services do not constitute a guaranteed backup solution. You are solely responsible for maintaining independent backups of your data. In the event of account termination, the Company reserves the right to permanently delete all associated data without notice, and recovery may not be possible.

To the maximum extent permitted by law, you waive any claims against the Company related to data loss, including indirect or consequential damages.

14. Data Governance and Privacy

All data handling practices are governed by the Company’s Privacy & Security Policy, which is incorporated by reference into these Terms. By using the Services, you confirm that you have reviewed and accepted that policy.

While the Company applies commercially reasonable security measures, no system can guarantee absolute protection. You acknowledge the inherent risks of data transmission and storage.

Data may be processed and stored in multiple jurisdictions and may be subject to lawful requests by authorities. You are responsible for ensuring your use complies with applicable data protection laws.

15. User Data Responsibility

You retain responsibility for all data you upload, process, or store through the Services (“User Data”). You represent that you have all necessary rights and permissions to use such data.

You are solely responsible for the legality, accuracy, and compliance of your data with applicable laws and third-party rights. The Company does not verify or monitor User Data.

You agree to indemnify and hold harmless the Company from any claims or liabilities arising from your data or its use within the Services.

16. Intellectual Property Ownership

All content, software, features, modules, designs, trademarks, logos, and related intellectual property within Operia.pro and Operia.cloud are the exclusive property of Lumina Digital LLC.

No ownership rights are transferred to you. You are granted only a limited right to use the Services during an active subscription.

You may not copy, modify, reverse engineer, or exploit any part of the Services without prior written consent. Any unauthorized use may result in immediate termination and legal action.

17. Limited License

The Company grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services solely for lawful business purposes during an active and valid subscription period. This license does not grant any ownership rights and may be suspended or revoked at any time in the event of a breach of these Terms or misuse of the Services.

Your use of the Services must comply with all applicable laws and these Terms. Any use beyond the permitted scope, including unauthorized sharing, sublicensing, or commercial exploitation, is strictly prohibited and may result in immediate termination of access without notice.

18. Prohibited Conduct

You agree not to:

Reverse engineer, decompile, or copy any part of the Services

Resell, sublicense, or commercially exploit the Services without authorization

Use the Services for illegal, fraudulent, or abusive purposes

19. Platform Modifications

The Company reserves the right to update, modify, replace, or discontinue any part of the Services, including features, modules, or functionalities, at any time and without prior notice. Such changes may affect availability, structure, or performance. The Company shall not be liable for any impact these modifications may have on your use of the Services.

20. Service Availability

The Services are provided on an “as available” and “as is” basis. The Company does not guarantee continuous, uninterrupted, or error-free operation, and access may be affected by technical issues, system limitations, or external factors beyond the Company’s control.

21. Maintenance and Downtime

The Company may perform scheduled or emergency maintenance that may temporarily restrict access to the Services. While reasonable efforts will be made to minimize disruptions, the Company does not guarantee advance notice or uninterrupted availability during such periods.

22. Third-Party Services

The Services may include integrations or connections with third-party platforms, tools, or services. The Company does not control and is not responsible for the availability, performance, security, or policies of such third-party services. Your use of them is at your own risk and subject to their respective terms.23. Compliance with Laws

You agree to comply with all applicable laws, regulations, and industry standards when using the Services.

23. Compliance with Laws

You agree to use the Services in full compliance with all applicable laws, regulations, and industry standards. You are solely responsible for ensuring that your activities, data, and use of the Services meet all legal requirements in your jurisdiction.

24. Disclaimer of Warranties

The Services are provided “as is” and “as available,” without warranties of any kind, whether express or implied. The Company expressly disclaims all warranties, including but not limited to fitness for a particular purpose, reliability, availability, and non-infringement, to the fullest extent permitted by law.

25. Limitation of Liability

To the fullest extent permitted by applicable law, Lumina Digital LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of, or inability to use, the Services. This includes, without limitation, loss of profits, revenue, data, business opportunities, goodwill, or service interruptions, even if the Company has been advised of the possibility of such damages.

In all cases, the total liability of the Company for any claim arising under these Terms shall not exceed the total amount paid by you to the Company in the twelve (12) months preceding the event giving rise to the claim.

26. Indemnification

You agree to indemnify, defend, and hold harmless Lumina Digital LLC, its affiliates, officers, directors, employees, and partners from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

(a) your use or misuse of the Services;
(b) your violation of these Terms; or
(c) your infringement of any third-party rights, including intellectual property or data protection rights.

The Company reserves the right to assume exclusive control of the defense of any matter subject to indemnification, in which case you agree to cooperate fully.

27. Termination by Company

The Company reserves the right, at its sole discretion, to suspend, restrict, or terminate your account and access to the Services at any time, with or without notice, if you violate these Terms or engage in any activity that is unlawful, abusive, or harmful to the integrity, security, or operation of the Services.

Termination may result in the immediate loss of access to your account and data, and the Company shall not be liable for any resulting consequences.

28. Force Majeure

The Company shall not be liable for any failure or delay in performance of its obligations under these Terms due to events beyond its reasonable control. Such events include, but are not limited to, natural disasters, acts of government, war, terrorism, labor disputes, power outages, internet or infrastructure failures, or other unforeseen circumstances.

Any such delays or failures shall not constitute a breach of these Terms.

29. Governing Law

These Terms and any dispute arising out of or related to them shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.

You agree that any legal action or proceeding shall be brought exclusively in the competent courts located in the State of Florida, unless otherwise required by applicable law.

30. Dispute Resolution and Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Services shall be resolved through final and binding arbitration in the State of Florida, United States, except where prohibited by applicable law. Arbitration shall be conducted in English by a single arbitrator in accordance with the rules of a recognized arbitration body selected by the Company.

By agreeing to these Terms, you waive your right to bring claims in court or to have a trial by jury, except for matters that may not be subject to arbitration under applicable law. The arbitrator’s decision shall be final and enforceable in any court of competent jurisdiction.

31. Class Action Waiver

You agree that any disputes, claims, or proceedings shall be brought solely on an individual basis and not as part of any class, collective, or representative action.

You expressly waive any right to participate in or initiate a class action lawsuit, class-wide arbitration, or any other representative proceeding against the Company. If this waiver is found to be unenforceable under applicable law, then the relevant claim shall be resolved exclusively in a court of competent jurisdiction in Florida, and not as part of a class action.

32. Modifications to Terms

The Company reserves the right to update, modify, or revise these Terms at any time at its sole discretion. Any changes will become effective upon publication on the Services, unless otherwise specified.

Your continued access to or use of the Services after such updates constitutes your full acceptance of the revised Terms. It is your responsibility to review these Terms periodically to remain informed of any changes.

33. Non-Refundable Policy

All payments made to the Company are strictly non-refundable, including subscription fees, partial billing periods, unused services, and early cancellations. No refunds, credits, or prorated adjustments will be issued unless required by applicable law. By subscribing, you acknowledge and accept this no-refund policy in full.

34. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.

The invalidity of any single provision shall not affect the validity or enforceability of the remaining Terms.

35. Assignment

You may not assign, transfer, delegate, or otherwise dispose of your rights or obligations under these Terms without the prior written consent of the Company. Any attempted assignment in violation of this provision shall be null and void.

The Company reserves the right to assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, or sale of assets.

36. Waiver

The failure or delay by the Company to enforce any right, remedy, or provision of these Terms shall not constitute a waiver of such right or provision.

Any waiver must be expressly stated in writing and shall apply only to the specific instance for which it is given, without affecting the enforceability of any other provision or future application of the same provision.

37. Contact Information

For legal inquiries, please contact:
legal@operia.pro

By accessing or using Operia.pro or Operia.cloud, you acknowledge that you have read, understood, and agreed to these Terms & Conditions and our Privacy & Security policy.